REIGNITE.SPIRIT

1. INFORMATION WE COLLECT

We collect information that allows us to generate your career roadmap and facilitate your transaction.

1.1. Personal Data You Provide:

• Identity Data: Name, age, and email address.
• Career Data: Current role, industry, salary expectations, financial runway, and educational background.
• Psychometric Data: Your O*NET interest codes and work environment preferences.
• Skill Data: Technical and soft skills you manually input.

1.2. Payment Data (Important):

• We DO NOT collect or store your full credit card number, expiration date, or CVV.
• All payment data is handled directly by our third-party payment processor (e.g., Stripe). We only receive a transaction token (a receipt ID) to confirm payment success.

1.3. Automated Data:

When you visit our site, we may automatically collect standard technical data such as your IP address, browser type, and operating system to ensure the website functions correctly.

2. HOW WE USE YOUR INFORMATION

We use your data for the following specific purposes:

• To Generate Your Report: Your career data is processed by our algorithms and Third-Party AI Models (specifically Google Vertex AI) to create your PDF Career Roadmap.
• To Process Payments: To verify with our payment gateway that your transaction was successful.
• To Communicate: To send your report to your email address and provide customer support.
• To Improve Our Models: Anonymized data (stripped of your name and email) may be used to refine our prompt engineering and accuracy.

3. SHARING OF YOUR INFORMATION

We do not sell your personal data. We only share data with the trusted third-party service providers required to operate the Service:

• AI Service Providers: We transmit your career and skill data to Google Cloud Platform (Vertex AI) for the sole purpose of generating the analysis. Google is contractually obligated to protect this data.
• Payment Processors: We share transaction identifiers with our Payment Gateway to validate purchases.
• Cloud Infrastructure: Our database and website are hosted on secure cloud servers (e.g., Supabase, Google Cloud).

4. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information.

• Encryption: Data is encrypted in transit (SSL/TLS) and at rest where applicable.
• Access Control: Access to your personal data is restricted to authorized personnel of Reignite.Spirit Ltd.
• Disclaimer: While we implement robust security measures, no transmission over the Internet is 100% secure. You provide your information at your own risk.

5. COOKIE POLICY

This section explains how Reignite.Spirit Ltd uses cookies and similar technologies to recognize you when you visit our website.

5.1. What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

5.2. How We Use Cookies

We use two specific types of cookies on our platform:

• Essential Cookies (Strictly Necessary): These are absolutely necessary for the website to function. We use them to:
  • Remember your "Session State" (e.g., whether you selected the 'Basic' or 'Premium' plan) as you move from the Landing Page to the Questionnaire.
  • Ensure secure payments via Stripe (or your chosen gateway). These tools place cookies to detect fraud and ensure your transaction is secure. You cannot opt out of these, as the site will not function without them.
• Analytics & Performance Cookies: These help us understand how visitors interact with our website (e.g., which pages are visited most often).
  • Google Analytics: We may use Google Analytics to collect anonymous data on site usage. These cookies are non-essential, and we will only set them if you click "Accept" on our Cookie Banner.

5.3. Managing Your Preferences

• Consent Banner: Upon your first visit, a banner will appear allowing you to "Accept" or "Reject" non-essential cookies.
• Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject strictly necessary cookies, you may still use our website, but access to some functionality (like payments) may be restricted.

6. INTERNATIONAL DATA TRANSFERS

Reignite.Spirit Ltd is based in the Abu Dhabi Global Market (ADGM). However, our technical infrastructure (Google Cloud) is global. By using the Service, you acknowledge and consent that your data may be transferred to, and processed in, servers located outside the UAE (such as the United States) where data protection laws may differ.

7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

• Transaction Records: Retained for accounting and legal compliance.
• Career Data: Retained to allow for the 7-day "Right to Cure" review period. You may request deletion of your profile data after this period.

8. YOUR RIGHTS

Depending on your location (and under ADGM Data Protection Regulations), you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request that we fix incorrect data (e.g., a wrong email address).
• Right to Deletion: Request that we delete your personal data from our active databases.

To exercise these rights, please contact us at: support@reignitespirit.com

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. CONTACT US

If you have questions about this Privacy Policy, please contact us at:

Reignite.Spirit Ltd
Abu Dhabi Global Market (ADGM)
Abu Dhabi, UAE
Email: support@reignitespirit.com